Core Services of Freelancer Support Team

Just let us know what's on your mind. Our Freelancer Support Team will care each bit of your needs.


33

Project Done

1117

Hours Work

2155

Appreciate Wins

05

Article Write

Complete Website Design-Development & Local SEO Package

Just let us know what's on your mind. Our Freelancer Support Team will care each bit of your needs.

Frequently Asked Questions About Ordering with Freelancer Support Team

How do I place my order?
Once you have finished with choosing your website development order then email us or contact us via Skype or live chat for providing all content with a work order and ready to complete your advance transaction or order us in Fiverr
How do I know my order has been accepted?
Once your order has reached our email then you will receive an email notification confirming your order details and containing payment instructions if you are paying by bank transfer or cash. When your payment has been received We will send you another email to confirm that your order will now be processed and advising you of estimated availability and delivery times. You can also email us or contact us via Skype or live chat always for your order update status.
What are your payment options & procedure?
We accept two types of major credit cards Paypal & Payoneer (for international customers only) and Mobile Banking, Bkash, as well as checks, (for Bangladeshi customers only), All checks submitted for payment should be made payable to "Dutch Bangla Bank or Shahjalal Islami Bank." Note that checks must be written in taka and must be drawn on a Bangladeshi bank. Project Payment Procedure: * 50% advance payment for your project. * 50% due payment after complete the full project.
I have not received my order acknowledgement or dispatch notification email.
Please make sure that the email address on your order is correct and that the email has not been directed to a spam folder.
Can I change my order?
Some order details can be amended depending on the status of your order. Please email us or contact us via Skype or live chat to view your order details.
What is your money returns policy?
We want you to be completely satisfied with your order. If for some reason you are not and you wish to return your money, you’ll need to email us. please follow these two easy instructions to return your order: * Make sure the project is in resalable condition according to your proposal. We cannot refund that is marked or otherwise damaged by you. * Enclose a copy of your invoice. Please include a copy of the original invoice (or the invoice number and invoice date) so that we can issue the proper credit or refund. But remember : * If Client Failed to provide the content within 30 days after contract then the project will count as a complete project. * Free Support: 1 month for changing any content, image & design If you have any more questions or concerns, please let me know and We will be happy to assist you. Thank you for your time.
Can I cancel my order. ?
If your order has not yet shipped, you can request me to cancel your order via email or Skype or live chat. If your order is preparing for shipment or already in complete, We will count as a complete project. If your order is preparing 20% or 30% or more. Please note that you may be liable for a complete percentage charge.
How do I know you keep me informed of the progress of my order?
Once you have placed your order successfully we will send you an order acknowledgment email confirming that we have received your order. If you have chosen to use a payment method other than credit or debit card this email will also contain further instructions for payment. Once your order has been accepted and processed we will send you a dispatch notification email confirming that your project(s) has shipped. This email will also contain career and be tracking information as well as estimated delivery dates. Our aim to contact you via email or telephone or skype if: * We require further information from you to process your order * We need to make changes to your order (e.g. content, images...) * We encounter problems during delivery

Clients and Partners of Freelancer Support Team

They motivate and inspire our team to become better than what we were yesterday.
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